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COVID-19

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COVID-19 Tests

We are now pleased to announce that we are able to sell Public Health England approved Covid Tests. These tests are for home use, however we are making a pharmacist available to provide support if you need any. We believe this support will be invaluable in what for some will be very stressful time. If you would like to know more about the tests or have any questions please phone us on 0207 733 0932 or email info@thehouseofwellbeing.co.uk

Our Covid-19 test will tell you if you’re infected with coronavirus when taking your sample at home. It will test for SARS-CoV-2, the virus that causes Covid-19.

  • Fit to Fly Covid-19 PCR test travel certificates are included

  • Your results will be available online within 24-48 hours.

At The London House of Wellbeing we only work with companies that we trust. As we are all pharmacists, we know that trust is of utmost importance when you are dealing with people's health, hence the reason we have joined up with a Public Health approved company to provide these tests.

  • As well as this once the tests are purchased from us we will provide further support via email or over the phone.

  • We want you to feel confident that you have used the test correctly while you wait for your results.

  • We are in the midst of providing our own Covid-19 Testing facilities to help you even more.

  • For the test and support service we charge £140 this includes delivery if you would like the test posted.

Frequently asked questions

Policy

WHAT DO WE DO WITH YOUR INFORMATION?


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.




How do you get my consent?


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.




DISCLOSURE


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.





TERMS AND CONDITION

OVERVIEW


This website is operated by GUPTA ELECTRIC CO. Throughout the site, the terms “we”, “us” and “our” refer to GUPTA ELECTRIC CO. GUPTA ELECTRIC CO offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.




ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.




GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.




ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.





CANCELLATION AND REFUND POLICY

Returns


Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards




Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.




Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at geconline20@gmail.com .




Sale items (if applicable)


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.





Shipping

Return


To return your product, you should mail your product to: D-13/20, SHOP NO. 1, SECTOR 8, ROHINI, North West Delhi, Delhi, 110085 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.





ABOUT US

About Us


Welcome to GUPTA ELECTRIC CO , your number one source for all applainces . We're dedicated to providing you branded home and kitchen applainces , with a focus on dependability. customer service. We're working to turn our passion for our brand into a booming online store. We hope you enjoy our products as much as we enjoy offering them to you. Sincerely, Team Gupta Electric Co.





Test Accuracy and Specificity

To ensure the efficacy of our tests, the manufacturers have partnered with an ISO accredited laboratory that adheres to high standards of quality assurance and quality controls. Clinical evaluation of the genesig Real-Time PCR Coronavirus (COVID-19) CE IVD was conducted with contrived oropharyngeal swabs in a blinded trial. As of 4th of May 2020, Independent Clinical Performance Evaluations confirm Primerdesign COVID-19 CE-IVD and RUO assays are highly specific for detection of SARS-CoV-2 virus (previously called 2019-nCoV) and detection of coronavirus COVID-19 disease.

COVID-19 Updates (Date: 30th of June 2020)

In December 2019, the Chinese public health authorises reported a number of cases of acute respiratory syndrome in Wuhan City, Hubei province. Scientists in China discovered the causative agent to be coronavirus (CoV), and found it to be a new strain which has not been identified in humans before. Therefore it was named COVID-19.

COVID-19 has now spread to 210 countries worldwide and is classed as a pandemic by the World Health Organisation (WHO). The focus of the world is to contain the spread of COVID-19

Symptoms include fever/high temperature and or a new and continuous cough. If you have either of these symptoms the NHS is advising home isolation for 7 days, more information can be found on the NHS website.

Government recommendations to prevent the spread of infection include regular washing of hands with soap for at least 20 seconds, covering mouth and nose with a tissue when you sneeze or cough, put used tissues into the bin immediately and wash your hands afterwards and avoid contact with people who have symptoms of COVID-19 just to name a few. More information can be found using the resources list below.

The government is strongly advising social distancing. Social distancing is a control to slow the spread of infection as it reduces direct interaction between people. Social distancing measures include avoiding large and small gatherings of people (restaurants, pubs and cinema etc), avoid non-essential use of public transport and to work from home where possible.

Particular groups of people are being classed as high-risk groups as they are at increased risk of severe illness from COVID-19, they are being advised by the government to be particularly stringent in following social distancing measures. Further information on social distancing and high-risk groups can be found at the government website - link below

References

All information up to date from time of publication - 30/06/2020